Privacy Policy
1. Data We Collect
When you make a purchase or download a product from Initialsounds.com, we may collect the following personal data:
- Details you provide in the order form (e.g., name, email, shipping address)
- Your IP address, used solely to protect our website from spam, abuse, and other malicious activity
We do not collect payment details. All payments are securely processed by third-party payment providers such as Mollie or Stripe.
2. How We Use Your Data
- To fulfill your order and provide access to digital products or downloads
- To manage and track orders within our internal database
- To send promotional emails and news related only to InitialSounds.com, if you have opted in
- To improve our website using Microsoft Clarity and Google GA4 analytics. All data collected by Microsoft Clarity and Google GA4 is fully anonymous and cannot be linked to individual users. If you do not want to share analytics data but still wish to make a purchase, you can leave the site and contact info@initialsounds.com to request exclusion.
3. Legal Basis for Processing
- IP address collection: Legitimate interest in preventing spam and misuse of our website
- Order and contact details: Necessary to fulfill contractual obligations (your purchase/download)
- Promotional emails: Consent-based, with the option to unsubscribe at any time
4. Retention of Data
- IP addresses are stored for a maximum of 30 days for security purposes
- Order and contact information is retained for as long as necessary to fulfill orders and maintain records for customer service purposes
- Promotional emails are sent only while consent is valid; you may unsubscribe at any time
5. Sharing of Data
We do not share your personal data with third parties except for payment processing through trusted providers (Mollie, Stripe).
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data by contacting info@initialsounds.com
- Withdraw consent for promotional emails at any time via the unsubscribe link
7. Security
We implement reasonable technical and organizational measures to protect your personal data, including secure storage of IP addresses and order information.
8. Contact
For questions or requests regarding your personal data, please contact: info@initialsounds.com